Who is this trip suitable for?

"If you’re adventurous, open-minded, and excited to immerse in a new culture, this is the trip for you!

You should also be ready to embrace the great outdoors. Though we will have comfy hotels and Western-style toilets in Ulaanbaatar, restroom and shower facilities in the Mongolia countryside will be a little more basic."

How safe is Mongolia?

"Mongolia is one of the most peaceful countries in the world, and is generally considered safe for tourists. However, petty theft is still an issue, and solo travelers often end up stranded in the countryside if their horse gets stolen.

We will take the following precautions for a smooth and safe trip:

1. Travelling in a big group of at least 15 people, to prevent targeting by thief syndicates

2. A local guide will accompany us at all times, with firsthand knowledge of the areas

3. Travelling in a private all-terrain vehicle with a local, experienced driver

4. Staying in home-stays in the countryside with trusted nomad families

Participants will be briefed further on safety precautions closer to the trip date."

When is the Best Time to travel Mongolia?

May to September is the best season, with the peak season in July for the Naadam Festival. July and August are also the wettest months of the year, but be assured, our climate is such that you will still have many sunny days at this time. The best time to visit the Gobi is June or September.

How do I get to Mongolia?

All direct flights come into Ulaanbaatar – most of them from Beijing, Seoul, Hong Kong,Tokyo, Moscow, Berlin and Istanbul. The Trans-Mongolian train from Moscow or Beijing makes a particularly exhilarating entry into the country. There are domestic flights and trains from Ulaanbaatar to the rest of Mongolia. Many of the tours use a 4WD Japanese and Korean vehicle, jeeps to transport you to your destination.

How can I find your company in Ulaanbaatar?

"When you arrive in Ulaanbaatar airport or train station, one of our representatives will pick up you with a board “Discover Mongolia” Then you will transferred to the hotel or tour destination as mentioned on your itinerary.  Please tell us your arrival and departure dates and times as early as you can. We do not supply you with vouchers for the tour but you may wish to bring a copy of our invoice or final confirmation sheet with you as proof of ID.

Emergency contact: Please call at

976-99794114, Mrs. Altanzaya, CEO and Founder

976-99791441, Mr. Janchiv, Travel advisor"

How to book my tour?

"In order to confirm your place on a tour you will need to return a completed booking form with a deposit of US $200 per person. On receipt of your deposit, we will send you confirmation of your booking along with details for the payment of the balance. The booking will not be accepted and no contract raised until the deposit is received. 

The balance is due 8 weeks prior to the departure date. If you are booking within the 8 weeks of the tour start date, then full payment is required at time of booking. If the balance is not paid by the due date, CAMEL TRACK will treat the booking as cancelled and apply the cancellation charges as detailed below. The Company will not accept responsibility for any monies sent by post. Payment can be made by bank transfer, international money transfer services or VISA and MasterCard."

Do I need a certain level of fitness?

"Not really, this is a moderately easy trip that’s suitable for all ages! However, you should be prepared to rough it out, as we’ll spend two nights camping in the wilderness. 

In the countryside, we’ll be riding in a hardy 4×4 all-terrain vehicle, which is spacious and well-ventilated, with padded seats for extra comfort. However, as most roads in the countryside are unpaved, the ride can get very bumpy. We’ll also be riding horses for up to five hours at a time. 

While with the Tsaatan reindeer herders, we’ll rest in sleeping bags, in a teepee, on soft ground. There’ll be no toilet facilities at the nomad’s camp, so you should be ok with doing Number 1’s and 2’s in the wild (it’s actually quite freeing). You can also choose to go on casual hikes around the nearby mountains, but this is completely optional — there’s still tons to do in the camp itself!"

Do I need to bring any cash along?

"It is just up to you. Our trip price covers everything you need, though we recommend bringing US$200 – US$500 for souvenirs, tips for locals (purely voluntary basis), and in case of emergency.

In Ulaanbaatar, USD can be converted for local currency, the Tulgrik (MNT). Credit cards (mostly VISA and Mastercard) are also accepted in many shops, sometimes even in the countryside."

What will accommodation be like during the trip?

"We’ll get to try different types of accommodation in Mongolia, each promising a unique experience. In Ulaanbaatar, we’ll be staying in three-star hotels, while in the countryside, we’ll be in a mix of accommodations, including Mongolian traditional gers, Tourist camp, and Tsaatan teepees.

The guesthouses and gers have proper beds with mattresses. While at the Tsaatan camp, we’ll rest in thick sleeping bags, in teepees, on soft ground.

In the countryside, it’ll be 3-4 people per tepee and 4-6 people per Mongolian ger. These will be gender-divided unless you have special preferences (e.g. signing up with friends).

If you’ve got any accommodation requests, let us know and we’ll see what we can do. 🙂"

What is the approximate tip for the guide and driver?

Tip is entirely voluntary. Just for your reference to tip the tour guides and drivers, if they have delivered a real good service. Tip for your local tour guides: More than 100 USD per person. It would be the most encouraging thing for them to work harder. 

What is your cancellation policy?

"There will be service charge of US$100 per person on cancellations received at least sixty days prior to the booked tour departure. Otherwise the deposit is non-refundable unless credited towards another trip departing within one-two years. If you cancel your booking after you have paid in full the following cancellation charges will be made: 

between 43 and 59 days before departure:........20% of the tour cost 

between 29 and 42 days before departure:........25% of the tour cost 

between 15 and 28 days before departure:........ 30% of the tour cost 

14 days or less before departure (or fail to join the tour):…….50% of the tour cost 

Minimum charge for cancellation is your deposit of $200 per person. 

These dates refer to the date we receive written notification of your cancellation. We strongly recommend you protect yourself by purchasing travel insurance. We have very rarely had to cancel a tour but reserve the right to do so for any reason. If the tour is cancelled by us, all payments will be returned in full."

What will be eating during the trip?

All meals are included on the trip. Our local expedition guide is also an experienced chef who will prepare anything from Mongolian, Italian, and even Korean cuisine. We’ll also get to try authentic Mongolian food in Ulaanbaatar city and during our nomadic home-stays. If you’ve got any food requests, let us know and we’ll see what we can do. 🙂