• Camel track - Tours mongolia

The Terms and Conditions displayed below are a very important part of the booking procedure. Here you will find everything you need to know about our tour policies. Please read the following terms and conditions carefully. By using the pages in this site, you agree to these terms and conditions. If you do not agree you should skip this site.

 

BOOKING AND PAYMENT INSTRUCTIONS

Booking and Payments: In order to confirm your place to stay and tour you will need to return a completed booking form with a deposit of 200 USD dollar per person, per group. On receipt of your deposit, we will send you confirmation email of your booking along with details for the payment of the balance. The booking will not be accepted and no contract responsible until the deposit is received. The balance should be paid in USD, or Mongolian currency MNT (Tugrik) by cash after you arrive to Mongolia, before your tour starts. The deposit payment can be made by Online card payment or Bank transfer and International money transfer services such as Money gram and Western Union.

 

CANCELLATIONS

200 USD service charge cancellations should be received at least 30 days prior to arrival. The deposit refundable will be return to you by 60 steps. 


1. If notice of cancellation is received by the Company 21 or more days prior to the starting date of the tour
- No Charge

2. If notice of cancellation is received by the Company 20 days to 8 days prior to the starting date of the tour
- 25% cancellation fee will apply

3. If notice of cancellation is received by the Company 7 days to - 2 days prior to the starting date of the tour
- 35% cancellation fee will apply

4. If notice of cancellation is received by the Company 1 day prior to the starting date of the tour
- 40% cancellation fee will apply

5. If notice of cancellation is received by the Company prior to the starting time of the tour
- 50% cancellation fee will apply

6. If notice of cancellation is received by the Company after day of departure, or In case of failure to show without notice
- 100% cancellation fee will apply

                  

We strongly recommend you to have unforgettable tours and memories whenever you want. Thus, we never had any tour cancellation. We reserve this right for any reason. If the tour is cancelled by us, all deposit will be returned fully to you.

 

LIABILITY

Each person who participates in travel or other activities arranged by the Company or its employees or agents does so at his or her own risk and assumes complete responsibility for the inherent risks and dangers associated with the travel and other activities. Risks and dangers may be present at any time during a person’s participation in the travel or other activities arranged by the Company and include, without limitation: (1) adverse weather conditions and other hazards of nature;  (2) strenuous physical activity; (3) accidents, whether related to travel, hunting, or other activities; (4) disease or other physical ailments; (5) contact with dangerous animals and insects; and (6) political or civil unrest.

 

CHARGE FOR CHILDREN:

0-2 years old: free ;

From 3-11 years old: 30% at the regular adult price.

From 12 years old and above: 100% at the regular adult price.

 

TRAVEL INSURANCE:

Travel insurance is not included in your tour price. We are highly recommends that you purchase full coverage travel insurance from your country of origin.

 

LIMITATION OF RESPONSIBILITY: The Company reserves the right to limit its own

responsibilities according to the laws and regulations currently effective in Mongolia.

 

PERSONAL DATA PROTECTION:

We would like to store and use your personal data for future marketing purposes (for example, sending you our marketing material) unless you have told us that you do not wish us to do so. All personal data you give us (including sensitive personal data) will be kept but we will use only names and email address for marketing purposes. If you do not wish to receive any marketing material or communications from us, please e-mail or write to us at info@camel-track.com. We do not sell your personal data to any third party.

We occasionally take photos during our tours for use in promotional material. Unless you advise us otherwise, you consent to such use of your photographic/video likeness.

If you believe that any of your personal data which we are processing is inaccurate or incorrect please contact us immediately.

 

BOOKING CHANGES POLICY:

In case the customer needs to change the tour or increase the number of participants, he or she must be make the request by e-mail. There is no fee charged for these requests.

All requests for date changes to a booking must be made by e-mail from the person who submitted the booking originally.